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内蒙古人社厅:简化公共服务流程 让办事群众少跑腿

  • 2019-02-21 08:56
  • 来源: 呼和浩特晚报

????记者昨日从自治区人力资源和社会保障厅了解到,今年,我区将加快推进公共服务标准化建设,大力推广经办服务综合柜员制,实现“一窗受理”“一网通办?#20445;?#20170;年能够网上办理的公共服务事项要全部实现网上办理,加快形?#19978;?#19978;办事为主、实体办事为辅、自助办事为补的经办服务新格局,基本实现群众办事“不用跑”、无谓证明材料“不用交”、重复表格信息“不用填?#20445;?#21162;力为群众提供高效便捷的服务。

????据了解,今年,全区人社系统将以推进人社系统行风建设为重点,努力打造优质高效的人社服务。主要措施包括:围绕“减环节、减材料、减时限”和“优手段、优流程、优服务?#20445;?#20840;面梳理人社部门公共服务事项,编制公布服务事项目?#35760;?#21333;和办事指南,为企业和群众办事提供清晰指引;要强化基层公共服务平台建设,加大服务场所、服务设施投入力度,建立布局合理、高效便捷的公共服务网络;加强经办服务人员教育培训,积极开展业务技能练兵比武,加大“人社服务标兵”主题宣传力度,提高经办服务能力和水平;加大窗口单位作风常态化监督检查力度,开通“12333”等投诉举报平台,做好明查暗访、投诉受理等问题的整改,对发现的问题要实名通报、追责问责;用信息化统领各项公共服务,围绕推进“互联网+人社”行动计划,加快推进“金保工程”二期建设,完善信息系统功能,拓展电子社保卡应用范围,逐步实现就业社保、人事人才、?#25237;?#20851;系的业务协同和信息共享,努力实现服务对象、服务网络、服务功能全覆盖,推行“一网通办?#20445;?#23454;现“网上办”“移动办?#20445;?#25512;动人社公共服务向数字化转型。(记者 蒋建波)

????原标题:人社厅实现“一窗受理”“一网通办”

????简化公共服务流程 让办事群众少跑腿

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